The rules and guidelines governing the use of our website and services
Welcome to Crust Pizza Delivery. These Terms and Conditions ("Terms") govern your access to and use of our website, mobile application, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
These Terms constitute a legally binding agreement between you and Crust Pizza Delivery ("we," "our," or "us"). We may modify these Terms at any time, and such modifications shall be effective immediately upon posting the modified Terms on the website. Your continued use of our Services following any such modifications constitutes your acceptance of the modified Terms.
Last updated: June 1, 2024
To access certain features of our Services, you may need to create an account. When you create an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
You must be at least 16 years old to use our Services. If you are under 18, you must have parental consent to create an account and use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.
When using our Services, you agree to:
You agree not to:
When you place an order through our Services, you are making an offer to purchase the products you have selected. We reserve the right to accept or decline your order at our discretion. An order is not accepted until we confirm it and process your payment.
It is your responsibility to ensure that all information provided when placing an order is accurate, including delivery address, contact information, and order details. We are not responsible for errors or delays in delivery resulting from inaccurate or incomplete information.
All prices displayed on our Services are in Australian Dollars (AUD) and include GST. We reserve the right to change prices at any time without notice. We make every effort to ensure that our menu items are available, but we cannot guarantee the availability of all items at all times. If an item is unavailable, we will contact you to offer a suitable alternative or a refund.
We accept various payment methods as indicated on our website and app. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate. You agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred.
We may offer promotions, discounts, or vouchers from time to time. These offers are subject to specific terms and conditions, which will be communicated at the time of the offer. We reserve the right to modify or withdraw any promotion at any time without notice.
Our delivery service is available in selected areas. Delivery areas may vary by location and are subject to change. You can check if we deliver to your area by entering your postcode on our website or app.
We aim to deliver your order within the estimated delivery time provided at checkout. However, delivery times are estimates only and may be affected by factors beyond our control, such as traffic, weather conditions, or high demand periods. We are not liable for any delays in delivery.
You may provide specific delivery instructions when placing your order. We will make reasonable efforts to follow these instructions, but we cannot guarantee compliance in all cases, especially if the instructions conflict with our delivery policies or safety procedures.
If you choose to collect your order, you must present the order confirmation or ID that matches the name on the order. Orders must be collected within 30 minutes of the specified collection time, after which we cannot guarantee the quality or temperature of the food.
All content included on our Services, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Crust Pizza Delivery or our licensors and is protected by Australian and international copyright and trademark laws. Our trademarks and trade dress may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us.
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for personal, non-commercial purposes. This license does not include the right to:
By posting, uploading, or otherwise submitting any content to our Services (such as reviews or feedback), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or control all rights to the content you submit and that your content does not violate these Terms or any applicable law.
Our Services are provided on an "as is" and "as available" basis without any warranties, expressed or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
In no event shall Crust Pizza Delivery, our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Our total liability to you for all claims arising from or relating to these Terms or our Services shall not exceed the amount you paid to us for the products or services giving rise to such claim in the 12 months preceding the claim.
You agree to indemnify, defend, and hold harmless Crust Pizza Delivery, our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
Our Services may contain links to third-party websites or services that are not owned or controlled by Crust Pizza Delivery. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
We may terminate or suspend your account and bar access to our Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach these Terms.
If you wish to terminate your account, you may simply discontinue using our Services or contact us to request account deletion. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use our Services.
These Terms shall be governed and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Services and supersede and replace any prior agreements we might have had between us regarding the Services.
If you have any concerns or disputes about our Services, we encourage you to contact us first to seek a resolution. Any dispute arising from or relating to these Terms or our Services shall first be attempted to be resolved through good faith negotiations.
If we cannot resolve a dispute informally, any claim, dispute, or controversy arising out of or relating to these Terms or our Services shall be resolved by arbitration in accordance with the Australian Centre for International Commercial Arbitration (ACICA) Arbitration Rules. The seat of arbitration shall be Sydney, Australia, and the language of the arbitration shall be English.
If you have any questions about these Terms, please contact us at:
Crust Pizza Delivery
Flat 89 Brown Roads
Lake Harrisonbury BN12 6HW
Australia
Email: [email protected]
Phone: +447891742962
